FAQs

Frequently Asked Questions

It is essential to check that the packaging is intact and undamaged. If there is any damage or discrepancy, it must be reported to the courier immediately.
Unless specifically promoted, shipping costs are shown when ordering and are charged on the invoice. There is no further commission due to Sophisticauto.
Sophisticauto cannot be held liable for delays or non-deliveries caused by incorrect or omitted details provided by the customer.
The ordered goods will be delivered to the street address provided in the order.
Yes, the consumer has the right to withdraw within 14 days from the date of delivery of the goods without providing any justification.